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| 1. What is Copy Art? 2. What is the quality of our reproductions? 3. What sizes are the reproductions available in? 4. What if your Gallery does not have my favorite painting? Can I still place an order? 5. How long does it take for your order to be supplied? 6. What materials do you use in your work? 7. How can I pay? 8. Can I get a discount when ordering more than one reproduction? 9. How can you guarantee that I will be satisfied with the reproduction? 10. Who is paying for the transport? And how do you deliver your works? 11. Do you issue a VAT invoice? 1. What is Copy Art? Copy Art specializes in creating reproductions of world-famous works of art painted in oils. Bringing pieces of art into general use (in a highly professional way) is our priority. Therefore, all our reproductions are hand made. Taking care of our work of art means perfect workshop, knowledge and a lot of time effort to creation. Copy Art also deals with promoting contemporary artists. The Artists' Works Department features exhibitions of original paintings by aprofessional team. 2. What is the quality of our reproductions? All the reproductions as well as the original works from our Gallery are created by professional artists. The Copy Art team have considerable experience of producing reproductions. Our superb collection of paintings is a showcase of the development of the same techniques as evolved through hundreds of years. Consequently, we achieve outstanding results. The reproductions are always oil on canvas. 3. What sizes are the reproductions available in? We can paint reproductions in all sizes. You are offered three possible sizes for your painting. If you are not satisfied, you can customize the measurements. Sizes have to differ minimum 1cm of the width or length of the original. Our reproductions do not contain the original artist's signature either. 4. What if your Gallery does not have my favorite painting? Can I still place an order? Our Gallery displays paintings of the greatest Old Masters. Yet, this is only a part of our range. We are able to produce any paintings in accordance with your wishes. We just need a good photograph and/or the painting's title and the artist's name. If he/she is not a well-known artist, we would want to gather some information about his/her painting technique. However, we do not offer reproductions of paintings created after 1950. 5. How long does it take for your order to be supplied? The time of delivery depends on the size, technique and complexity of the painting. Allow 8 weeks for the completion of your reproduction and the delivery. Provided that we are familiar with the requested painting, it usually takes us less time to fulfill the order as we have sufficient knowledge and experience in a given field. We need to broaden our knowledge when dealing with a less popular work of art. 6. What materials do you use in your work? Oil paints and linen canvas of highest quality are used in the production of all our paintings. All works are hand made. The original works of art of artists displayed in the Artists' Works Department are accompanied with a detailed description of the painting along with additional information such as the technique and materials used in the production stage. 7. How can I pay? You have to pay 20% in advance so that we can beginthe production stage. The rest of the sum should be paid on delivery. You are required to pay 100% of the price for the original paintings or the works exhibited in the Auction Department. 8. Can I get a discount when ordering more than one reproduction? We only give you a discount if you order more than three reproductions. 9. How can you guarantee that I will be satisfied with the reproduction? Copy Art guarantees 100% satisfaction. This fact implies that if you are not delighted by the quality of our artist's work, you have the possibility to return the parcel within 14 days of receipt. If you cancel the order, Copy Art feels obliged to give your money back within 7 days, whatever reason. We can guarantee your satisfaction not only with our reproductions but with the original pieces of art as well. 10. Who is paying for the transport? And how do you deliver your works? The costs of transport are covered by Copy Art, regardless of your place of residence. The parcel is delivered directly to your house. You will receive your painting rolled and wrapped in a tube. Thus, the product is safe during the transportation process. At present, we cooperate with such freight companies as DHL. 11. Do you issue a VAT invoice? No, we are not required by law to collect VAT on our orders. We draw up a bill. | |